Privacy Policy

1. Who We Are

RBNL Global Solutions (“RBNL,” “we,” “our,” or “us”) operates this website and provides business automation, CRM, and AI-powered services to businesses. Our contact email is hello@rbnlglobal.com.

2. Information We Collect

We may collect the following categories of information:

• Contact information: Name, email address, phone number, and company name when you submit a form, book a consultation, or contact us directly.
• Usage data: Pages visited, referral sources, browser type, device type, and IP address collected automatically when you use our website.
• Communications: Content of messages, emails, and support requests you send to us.
• Business data: Information you or your team enter into our products or platforms as part of using our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to inquiries and provide customer support.
• Send service-related communications such as confirmations, reminders, and updates.
• Send marketing communications where you have consented or where permitted by law.
• Analyze how our website and services are used in order to improve them.
• Comply with legal obligations.

4. Legal Basis for Processing (EEA/UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: performance of a contract, compliance with a legal obligation, your consent, or our legitimate interests (such as improving our services and communicating with prospective customers), where not overridden by your rights.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors that help us operate our business (e.g., CRM platforms, email delivery, analytics, payment processors), under contractual data processing terms.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: When required by law or to protect our rights, property, or safety, or that of others.

6. Cookies and Tracking

We may use cookies, pixel tags, and similar tracking technologies to collect usage data and improve the website experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict our processing of your data.
• Data portability where technically feasible.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at hello@rbnlglobal.com. We will respond within the timeframe required by applicable law.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at hello@rbnlglobal.com.

10. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact us at hello@rbnlglobal.com.